I must say that I feel a bit nostalgic writing this
post. I still remember, it was one my birthdays almost 2 decades ago (yeah I am
getting older) when I sipped “Citra”, a new flavored soft drink for the first
time. While I don’t recall tasting the clear drink in green bottle too often
after that but I was surprised when I heard that Coca-Cola plans to revive
Citra after 19 years. This move once again reaffirms the fact that it’s neither
easy to create a brand nor easy to kill one especially in FMCG sector.
The aerated beverages industry or the soft drink industry
has been witnessing increased activity in the recent past. While Coca-Cola
India finally managed to break-even after almost 16 years of entering India in
1993, which “opens happiness” for them but slowing growth especially in the
cola category has been a cause of concern. While the cola majors’ brush with pesticide in
2003, badly affected their sales in India (the detailed case study), but in
the recent past, the concerns over the unhealthy nature of
colas have gone global. It has been banned across schools and there has been debate that "beer
could be healthier than these soft drinks". But I refuse to be drawn into the latter.
Even the diet variants of Coke and Pepsi couldn't revive the
sales. In my opinion, the diet variants do more harm than good to the classic
versions as it’s an acceptance on the part of the company that Coke or for that
matter Pepsi is unhealthy. So does the launch or should we say the re-launch of Citra
make sense? I think it does or at least it’s worth a try. These are my justification
for this launch:
Lime-lemon is the clear winner: The lime-lemon category in India has a healthy growth rate
of 16-17% a year, w.r.t. cola at about 11-12% and orange drinks at 8-9%. The success
of Sprite and the durability of Limca has shown that Indian taste buds have taken a liking for lime-lemon variety. Both Sprite and Limca feature in the top 5 selling soft drink brands in India whereas Coke is yet to make the cut (Thums Up has a share of roughly 42%
of the 4,000 crore pure cola market. Pepsi - 36%, and Coca- under a fifth).
Citra is just a pilot: Some might say, why spend on launching an old brand; why not
execute this market penetration strategy using the established ones like Sprite
or Limca? I think lowering the price of an established brand would call for
pan-India price reduction which would dent profits in a big way. Thus, it’s advisable to introduce a cheaper
new variant as a pilot. This would also provide market intelligence on the
price-sensitivity of the Indian market based on which future strategy can be
designed.
While the “Citra” move makes sense to me, I am bit surprised
why Pepsico has decided that the new Mirinda flavors will be around only for
three months and go off the shelves before peak season of May-June? Readers,
any justification for the statement above? May be they have something else up
their sleeves.
The Price war: Has it begun? Will Coke's 200ml pack price cut cannibalise Thums Up?
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